Greetings! As a real estate agent I am able to enter into three types of business relationships. Upon signed agreements I can be your listing agent (represent a seller) or your buyer agent (represent a buyer). Each of these relationships create a defined relationship wherein as a real estate agent, I work to represent your interests. The third relationship is that of a customer. As my customer, I will provide you with information and process the transaction. In this relationship, my default representation and responsibility is to the seller.

    If you sign a listing agreement and as a CENTURY 21 Sales Agent, I pledge to you the following:

Seller Service Pledge Certificate

My Pledge to You

    As an independently owned and operated CENTURY 21 Office, we are dedicated to providing you with service that is professional, courteous and responsive in helping you market your property. To fulfill this commitment, we agree to perform the following services:

1. Provide a marketing system for the property to include, as appropriate, recommended promotiona and other activities, along with a "schedule of events" outlining those marketing steps mutually agreed upon.



2. Furnish a written Competitive Market Analysis to help you determine the most effective listing price for your property. This analysis may be updated to reflect changing market conditions.



3. Review various financing alternatives and assist you in determining those which best enhance the saleability of your property.



4. Review local marketing customs, conditions, and procedures, and make recommendations designed to enhance the marketability of your property.



5. Have the internationally recognized CENTURY 21 sign installed on your property (with your permission and subject to local ordinances).



6. Expose your property to appropriate incoming transferees referred to this office through the CENTURY 21 Referral System.



7. Provide regular progress reports throughout the marketing period and discuss with you comments received about your property.



8. Show your property to qualified buyers.



9. Provide a CENTURY 21 Referral Form (if appropriate) offering you the services of a CENTURY 21 office at your new destination to assist with your search for a new property.



10. Submit to you all written offers as presented; assist with negotiations; and provide an estimate of your net sales proceeds prior to acceptance.



11. Upon acceptance of an offer by you, monitor pre-settlement (escrow) activities throughout the closing process as permitted by law or local practice.